Diploma in Operations Management
Affiliation: ICD-NSDC (Industry-Focused Diploma Programme)
Mode: Classroom Training + Practical Case Studies + Industry-Based Assignments
Programme Overview
The Diploma in Operations Management is a career-oriented programme designed to provide learners with practical knowledge of managing day-to-day business operations across manufacturing, service, and logistics-driven organisations.
This course focuses on planning, process control, resource management, quality assurance, and operational efficiency. Learners gain a clear understanding of how organisations convert inputs into outputs while maintaining cost, quality, and time effectiveness.
The programme is suitable for students, job seekers, and working professionals who wish to build strong operational and managerial skills applicable across multiple industries.
Course Duration
6 Months – 1 Year, including:
- Classroom-based conceptual learning
- Practical case studies and operational exercises
- Assignments based on real organisational scenarios
Why Choose This Diploma?
- Strong foundation in core operations management concepts
- Practical exposure to real-world operational challenges
- Industry-relevant syllabus aligned with NSDC standards
- Improves planning, coordination, and problem-solving skills
- Applicable across manufacturing, service, and logistics sectors
Programme Objectives
By the end of this programme, learners will be able to:
- Understand operational planning and control processes
- Manage resources, workflows, and operational systems
- Apply basic quality and productivity improvement techniques
- Support operations, logistics, and supply chain activities
- Assist management in achieving efficiency and cost control
Topics / Syllabus Covered:
Introduction to Operations Management
- Role of operations in organisations
- Types of production and service systems
- Functions of operations managers
Operations Planning & Control
- Demand forecasting basics
- Production planning and scheduling
- Inventory planning and control
Process & Capacity Management
- Process design and workflow analysis
- Capacity planning concepts
- Bottleneck and efficiency management
Quality Management Basics
- Quality control and assurance concepts
- Introduction to continuous improvement
- Workplace standards and best practices
Supply Chain & Logistics Overview
- Basics of supply chain management
- Procurement, warehousing, and distribution
- Logistics coordination and documentation
Cost & Productivity Management
- Cost control methods
- Productivity measurement techniques
- Operational performance indicators
Practical Training & Case Studies
- Real-world operational case analysis
- Group discussions and problem-solving tasks
- Mini projects based on industry scenarios
Eligibility Criteria
- Passed 10th / 12th / Degree or equivalent
- No prior operations experience required
- Interest in management, logistics, or organisational processes preferred
Career Opportunities
After completing this diploma, learners can pursue roles such as:
- Operations Executive
- Operations Coordinator
- Production / Process Assistant
- Logistics & Supply Support Executive
- Junior Operations Manager (Entry Level)
Employment Sectors
- Manufacturing & Production Units
- Logistics & Supply Chain Companies
- Service Industry Organisations
- Retail & Distribution Companies
- Corporate & Industrial Enterprises
Key Highlights
- Industry-aligned operations management training
- Focus on efficiency, quality, and productivity
- Practical learning through case studies
- Strong base for advanced management or MBA programmes
ICD – Institute of Career Development,
Housing Board Junction,
Thiruvananthapuram,
Kerala, India