Tourism & Travel Management
Affiliation: ICD-NSDC (Industry-Focused Professional Diploma)
Mode: Classroom Training + Practical Workshops + Field Visits
Programme Overview
The Diploma in Tourism & Travel Management is a career-focused programme designed to equip learners with the skills needed to excel in the travel, tourism, and hospitality industries.
This course provides comprehensive knowledge of tourism operations, travel planning, tour management, and customer service. Students gain practical experience in organizing tours, handling travel documentation, and providing excellent travel guidance to clients.
Through a combination of classroom training, real-life case studies, and field visits, learners develop the expertise to manage tours, travel agencies, and tourism operations effectively.
Course Duration
6 – 12 Months, including:
- Classroom-based theory sessions
- Practical workshops and travel simulations
- Field visits to travel and tourism destinations
Why Choose This Diploma?
- Hands-on learning in travel planning and tour management
- Industry-relevant syllabus aligned with NSDC standards
- Enhances employability in travel agencies, tour operators, and hospitality sectors
- Develops skills in customer service, itinerary planning, and tourism operations
- High demand for skilled professionals in domestic and international tourism
Programme Objectives
After completing this course, learners will be able to:
- Understand the tourism industry and travel operations
- Plan and organize tours, itineraries, and travel packages
- Manage travel documentation, bookings, and logistics
- Provide exceptional customer service in tourism and hospitality
- Promote domestic and international tourism effectively
Topics / Syllabus Covered:
Introduction to Tourism Industry
- Tourism concepts, types, and trends
- Overview of travel and hospitality sectors
- Roles and responsibilities in tourism management
Tour Operations & Travel Planning
- Designing domestic and international tour packages
- Travel booking, ticketing, and reservation systems
- Budgeting, cost management, and itinerary planning
Customer Service & Communication
- Travel guidance, guest interaction, and problem-solving
- Cross-cultural communication and etiquette
- Handling complaints and ensuring customer satisfaction
Tourism Marketing & Promotion
- Online and offline tourism promotion strategies
- Social media and digital marketing for travel businesses
- Collaborating with hotels, transport, and tour operators
Practical Training & Field Visits
- Organizing live tours and travel simulations
- Visits to hotels, travel agencies, and tourist destinations
- Role-playing and customer service exercises
Eligibility Criteria
- Passed 10th / 12th / Equivalent
- Interest in travel, tourism, and hospitality
- Basic communication skills required; no prior experience necessary
Career Opportunities
Graduates can pursue roles such as:
- Travel Consultant / Travel Executive
- Tour Coordinator / Tour Manager
- Reservation & Booking Executive
- Tourism Promotion Officer
- Customer Service Executive in Travel Agencies
Employment Sectors
- Travel Agencies and Tour Operators
- Airlines, Cruise Lines, and Hospitality Companies
- Government Tourism Departments
- Event Management and Corporate Travel Services
- Online Travel & Booking Platforms
Key Highlights
- Practical exposure through field visits and live simulations
- Industry-focused curriculum aligned with NSDC standards
- Develops skills in travel planning, customer handling, and tourism marketing
- Ideal for fast-track career entry in tourism and travel sectors
ICD – Institute of Career Development,
Housing Board Junction,
Thiruvananthapuram,
Kerala, India