Pradhan Mantri Arogya Mitra (PMAM) Training
Category: Government Health Initiative Training
Affiliation: ICD-NSDC / National Health Mission (NHM) Aligned
Mode: Classroom Training + Practical Exposure
Programme Type: Certificate / Short-Term
Programme Overview
The Pradhan Mantri Arogya Mitra (PMAM) Training is a specialised programme aimed at preparing healthcare professionals and volunteers to assist in the effective implementation of the Ayushman Bharat Health Insurance Scheme.
This training equips learners with knowledge of hospital operations, patient assistance, health insurance claim procedures, and effective communication with beneficiaries. It is ideal for freshers, hospital staff, and community health workers seeking to contribute to national healthcare initiatives.
Course Duration
- Duration: 1 – 3 Months
Key Learning Areas
- Overview of Ayushman Bharat & PMAM objectives
- Hospital workflow and patient management
- Health insurance schemes and claim procedures
- Patient interaction, counselling, and assistance
- Data entry, documentation, and reporting
Subjects / Syllabus Covered
- Introduction to PMAM & Ayushman Bharat Scheme
- Hospital & Health Facility Operations
- Patient Registration and Assistance
- Insurance Claim Process & Documentation
- Health Awareness & Communication Skills
- Ethical Practices & Confidentiality in Patient Care
- Reporting and Record Maintenance
Practical Training
- Hands-on training in hospital reception and patient guidance
- Practical exposure to claim documentation and processing
- Interaction with patients and beneficiaries
- Case studies and role-play for real-world scenarios
Eligibility Criteria
- 10th / 12th Pass or Equivalent
- Interest in public health and hospital services
- Good communication and basic computer skills
Career & Community Opportunities
Graduates can work as:
- Pradhan Mantri Arogya Mitra (PMAM)
- Hospital Patient Assistance Executive
- Insurance & Claims Support Staff
- Community Health Worker / Coordinator
Employment / Application Areas
- Government Hospitals & Public Health Facilities
- Empanelled Private Hospitals under Ayushman Bharat
- Health Insurance & Claims Processing Departments
- Community Health Programmes & NGOs
Why Choose This Training?
- Aligns with a national health initiative
- Provides practical hospital and patient-handling skills
- Short-term certification for quick career and community impact
- Prepares learners for government and healthcare roles
ICD – Institute of Career Development,
Housing Board Junction,
Thiruvananthapuram,
Kerala, India